Pricing

Hardware included. First month of Pro free. Cancel anytime.

Starter

For individuals

$79 one-time + $25/month

Or $228/year — save 24%

Listel device included
Hands-free recording, transcription, and AI summaries
AI-generated follow-ups and CRM-ready notes
HubSpot sync
First month of Pro included (monthly plan)
Cancel anytime

Pro

For teams of 10+

$349/seat/year

Billed annually

Everything in Starter
Volume billing: one invoice, annual contract
HubSpot sync
Team admin and dashboard
Priority email support
Conference and event features

Enterprise

For 20+ seats with managed services

Custom

Contact us for a quote

Everything in Pro
Dedicated Customer Success Manager
SLA with priority response
Custom CRM integration (Salesforce, Microsoft Dynamics, NetSuite, etc.)
Quarterly Business Reviews
Device warranty program
Custom onboarding

Pricing FAQ

Do I get a free trial?

Every new device comes with a free month of Pro included. Your activation email and account settings show the exact date of your first charge — cancel any time before then and you won't be billed.

What's your refund policy?

For any refund, return, cancellation, replacement, or billing request, email team@listel.ai. No confirmation number is required — include the email address used for your Listel purchase if you can.

How do I cancel my subscription?

From the Listel app or app.listel.ai/account, click 'Manage subscription' to open your Stripe billing portal. Cancellation takes effect at the end of your current period for monthly plans, and at term end for annual plans.

What if my device arrives damaged?

Email team@listel.ai within 7 days of delivery. We ship a replacement immediately and arrange return of the original — no shipping fees on you.

Can I switch tiers later?

Yes. You can upgrade from Starter to Pro, or move from Pro to Enterprise as your needs grow. Reach out to team@listel.ai when you're ready.

What CRMs do you integrate with?

HubSpot is fully supported on Starter and Pro. Custom CRM integrations like Salesforce, Microsoft Dynamics, or NetSuite are available on Enterprise plans.

How does Pro billing work?

Pro is billed annually, one invoice for the whole team. Minimum 10 seats. We can add seats mid-contract anytime — Stripe charges a prorated amount and we send you new activation codes.

Read the full Refund Policy.